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The monthly Troubleshooting column in RSES Journal—authored by leading HVACR expert Jim Johnson, Director of Training at Technical Training Associates—is one of the most popular, well-read sections of the magazine. Each month, Johnson poses a unique problem to readers, offering them background on the system and situation, along with illustrations and other pertinent data neccessary for an HVACR professional to figure out the root cause of the service call.

Readers who submit a correct answer to the question before the end of the issue month are entered in a monthly drawing for the heat-pump training video "Uncomplicating the Heat Pump: Refrigeration and Air Flow Systems." In addition, all correct answers from each quarter are entered into a quarterly drawing for a digital multimeter. Winners should call 520-625-6847 or email Johnson to facilitate shipment of the prize.

Many of the questions that Johnson offers are based on real-life situations that readers have. In fact, HVACR professionals can submit their questions—along with as much additional information, schematics, equipment information, and the solution that the reader came up with. If the question is published, the submitter will receive a free digital multimeter.

This unique column is an outstanding way for engineers, contractors, technicians, educators and students to test their analytical and troubleshooting skills, as well as provide a forum for new problems that they have come across and solved. Readers regularly write in and share that they turn to this section of the magazine first each month.

RSES Members and RSES Journal Subscribers have exclusive access to archived Troubleshooting columns available online.

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